#### My points don't add up!

DMOJ uses a weighted points system - solving a problem worth, say 5 points, doesn't necessarily mean that your PP will go up by 5 points. Rather, your hardest problems are worth more, and your easier problems are worth less. This is to encourage you to try the harder problems.

But what if I can't solve hard problems?

There is also a bonus points system, based on how many problems you've attempted. For more information, see this blog post.

#### How do I get a coloured username?

Simple! Just write a rated contest! These contests can easily be distinguished by the rated tag in the contest list, and will also say so on the contest page.

The colours correspond to the following ratings:

Ratings Chart
<1000Newbie
1000-1199Amateur
1200-1499Expert
1500-1799Candidate Master
1800-2199Master
2200-2999Grandmaster
≥3000Target

Finally, a black username is for administrators, like quantum, Xyene, FatalEagle, WallE256, and Kirito.

#### Help! I got an Internal Error!

Usually, an internal error will not go away in seconds. The administrators and/or problem setters will generally be notified and will usually post a comment on the problem once it has been fixed.

Until then, we encourage you to not submit. Doing so will only create more error messages on our end, and might prevent us from finding other problems that are also broken.

#### What does -9999 score on a contest mean?

It means that you have been suspected of cheating on a contest. If you believe that this judgement has been made in error, you are encouraged to email us at contact -at- dmoj.ca or join the Slack.

#### I would like to set a problem (or contest) on DMOJ. How can I do so?

As a security precaution, you must have 2-factor authetication enabled. Afterwards, you can send an email to contact -at- dmoj.ca or join the Slack workspace and ask Rimuru for more details.